Refund & Return Policy
What you should know
We are all about making sure that our customer is happy with their purchases. If for any reason our customer is not happy, we we will act to rectify the situation as quickly as possible. We pride ourselves in the products that we create and the services we provide and we will go above and beyond to make sure that our customers get the very best that we can provide.
100% Satisfaction Guarantee
As stated, it is important that our customers receive the very best that we can provide. To make sure that our customers can have complete peace of mind when placing an order, we offer a 30 day 100% money back guarantee. We feel that this is a great way to show our confidence in our products and services.
What are our conditions?
If you are unhappy with a print/framed print or any other product and you would like a refund, you must send it back to us in the condition that you received it from us. If you are returning your product due to receiving it damaged, you must inform us within 48hrs of receiving your order. We will repair and replace any product free of charge if it has been damaged in transit.
Join The VIP Club
Thank you for your interest in becoming one of our VIP members. We’ll keep you up to date with everything and we'll never share your details with anyone. Being a member gives you a 10% discount guaranteed across all products and services.
You'll receive the following benefits by being a VIP Member:
- 10% Discount on all Prints
- 10% Discount on workshops & Tours
- Free Shipping Australia Wide on Limited edition framed prints
- First chance to book on newly released Workshops & Tours
- Access to FREE Training